Mission, Vision & Values


The ConnectWise Mission


Empower Technology Solution Providers to realize their vision of success



The IT Nation Mission


Create experiences that Ignite Partner Success




Our Values


Our partners are at the center of everything ConnectWise does. We continue to build a flexible platform, grow our ecosystem of peers, vendors, and solutions, and provide the support and services to help you realize the business goals you’ve only dreamed of.

Our core values keep us focused on doing it right:


Drive partner success

Every colleague plays a part in helping our partners achieve their vision of success. We all have a responsibility to deliver a positive partner experience during every interaction they have with ConnectWise.

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Make a difference

Every ConnectWise colleague has a chance to create a positive impact on our partners, company, and industry. Our ideas and voices come together to make tangible differences. Every day, we’re producing excellent work and making choices that lead to valuable outcomes.

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Perform as a team

There’s no ‘I’ in team at ConnectWise. We all bring different strengths to the table. And by bringing out the best in each of us, we’re stronger, more innovative, and we work better to achieve the best possible outcome for us and our partners.

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Take pride in your work

We do work that we’re proud of and hold ourselves to a high standard. Our bar may be set high, but we reach it through inspiration, focus, and relentless pursuit in our efforts towards continuous improvement.

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Own the outcome

We improve through accountability: to our partners, colleagues, the IT industry, and ourselves. By owning our outcomes, we build trust, strengthen relationships, and continue to perform our jobs and develop innovative solutions at the highest levels.

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Innovate everywhere

Innovation doesn’t just happen with our products. It comes in all shapes and sizes, from any team, department, or colleague. Strive to find big and small ways to infuse creativity every day to do things better and taking the initiative to make those things happen.