Skip to main content (Press Enter).
Skip auxiliary navigation (Press Enter).
CW Known Issues Page
Solution Partner Review
ITN Evolve Support
Skip main navigation (Press Enter).
Mission, Vision & Values
Agreements & Policies
Code of Conduct
Channel Executive Magazine
ChannelPro Network Magazine
Post a Message
Share a File
Join a Community
Community Day Sessions
Planning For Success
Service Leadership Inc. (S-LI)
Hands That Give
IT Nation Newsletter
The Guaranteed Customer Experience
11:00 AM EST
What if you could guarantee your customers an amazing experience—and then deliver on that promise every time?
This entertaining and informative presentation presented by Jeff Toister turns the concept of a guarantee on its head. An experience guarantee goes beyond merely warrantying a product against defects. It encompasses the entire customer journey to promise an experience that never falls short of expectations.
Get an inside look at how leading organizations use experience guarantees to fuel customer-driven growth. Learn the real reasons people love these companies and remain loyal customers. Discover how brands, products, and even individual employees use experience guarantees to stand out from the competition.
Discover what truly motivates customers to buy from you.
Identify three steps to offering an experience guarantee.
Root out service failures that cause customer churn.
Powered by Higher Logic