A Mode is the success outcome you are looking for. The Mode combines how you define success, manage your service delivery offerings, lead your teams, build systems, and develop partnerships.
A Mode reflects a way of business thinking and acting. It’s qualitative, quantitative, and more than an unchanging label. Company owners change Modes over time and experience different needs. Modes are not determined by maturity or size. Instead, different Modes exhibit different maturities (OMLs) across the range of business performance.
We have defined four Modes: Startup, Balance Builder, Value Builder, and Empire Builder. Use the resources below to learn more about the Modes framework, your Mode, and how Modes impact you, ConnectWise, and your customers.